Frequently asked questions
Answers to what people ask us most. If you don’t see yours, drop us a note and we’ll help you figure it out.
What is the weather policy?
Sea Love reserves the right to cancel any trip due to weather. We watch the forecast closely and will let you know as early as we can. If we cancel a cruise, you can reschedule for any available date within the next 12 months, or receive a full refund.
What is the cancellation policy?
Cancellations made at least 24 hours before departure receive a full refund. Cancellations within 24 hours are not refundable, but can be applied to a future cruise within 12 months, subject to availability.
What form of payment do you accept?
We accept all major credit cards through our online booking system.
Where do I park? Where do I go?
Parking for Sea Love 2 is in the large open lot next to Cat’s Paw Marina. It’s a well maintained unpaved lot with signs on the left just before entering the Marina. If you get to the gate, you’ve gone too far. The boat dock is about 100 yards through the walking path, past the boat storage building, and behind the amazing Grouper Shack Restaurant. Try them out while you’re here. The food is great.
Will the boat wait for me?
We try our best to wait for late arrivals, but for the enjoyment of guests already onboard, the boat waits a couple minutes past the scheduled departure time. Please plan to arrive at least 15 minutes before departure.
What should I wear?
Casual, comfortable clothing is best. Bring a light jacket or layer for evening cruises, as it can get cool on the water once the sun drops. Deck shoes or flat, non-slip footwear are recommended. Leave the high heels at home.
Is there cover on the boat?
Yes. The Sea Love 2 has a covered lower deck and an open upper deck. You can move between them freely to catch sun or shade as you like. In the event of light rain, the lower deck keeps you dry.
Does the boat have a restroom?
Yes. The Sea Love 2 has two full restrooms onboard.
Does the boat serve food?
At this time we don’t serve food onboard. You are welcome to bring snacks with you. Please only bring soft coolers.
Can I get seasick on the boat?
The Intracoastal Waterway is protected water, so the ride is smooth and steady. Seasickness is very rare on our river cruises. If you’re prone to motion sickness, take your preferred remedy an hour or so before boarding as a precaution.
Are you handicapped accessible?
Yes. There is a large boarding ramp on the floating dock that can accommodate wheelchairs. Please let us know in advance so we can be ready to assist you at boarding.
Are infants allowed on the boat and do they need a ticket?
Infants are welcome aboard. We offer a discounted ticket price for children three and under.
Can I bring my dog with me?
We allow service animals aboard, which must remain in the possession of the guest at all times. We are unable to accommodate pets that are not registered service animals.
What kind of boat is the Sea Love 2 and is it safe?
The Sea Love 2 is a 64-foot U.S. Coast Guard inspected passenger vessel, powered by twin 800 horsepower Caterpillar engines (1,600hp combined). She’s certified to carry 60 passengers and is inspected annually by the U.S. Coast Guard. The Sea Love 2has been running cruises out of St. Augustine since 1979.
How far out on the water do you go?
Our regular cruises stay on the Intracoastal Waterway. For private charters, we can travel up to 100 miles offshore.
Still have questions?
The crew is happy to help. Send us a note and we’ll get back to you within one business day.